Nope! SpotHero credit will apply automatically toward your next reservation as long as youre logged in and not checking out as a guest. Read more about how it works here. All of our billing goes through Stripe, a multi-million dollar company that operates in 20 countries, and we dont store full credit card information anywhere on our site. To deactivate your SpotHero account, please unsubscribe from any of our marketing emails or email our customer heroes at support@spothero.com. Click on Promo Codes from the main menu in the app once youre logged in, and enter your promo code. We are here to help! What does it mean when it says you have to be a patron of the store/building/etc? Can I still use my pass? If you have any questions about the redemption process, give us a call at (312) 566-7768 so we can help out right away. Its easy. No. Verified email Contact e-Mail: suppo Click to view 100% Contact Match Developer: SpotHero We ask that you reserve at least 15 minutes before you arrive, as some locations have equipment that can take up to 15 minutes to process a reservation. Find and compare prices on hourly, monthly, airport and event parking at thousand of lots and garages across North America. Enter your email address to subscribe to this blog and receive notifications of new posts by email. While we don't currently have a formal transfer process, your confirmation email will include links to all of the parking passes in your event package. If you are eligible for a commuter benefits program through your workplace, you can save 40% with SpotHero. Yes! You dont need to, but it does make your experience easier! While oversize fees dont apply to every spot, well always make it clear in the spot details when an oversize fee is applicable. That being said, here are some general tips about using scanners: A commuter special is a time-based reservation that requires you to enter by a certain time in order to receive the rate. SpotHero Coupon Code: 10% Off Orders $5+ Select Cities (Hourly) Only Valid when Purchasing Daily Parking. Can I share my parking reservations with my friends and family? Yes. SpotHero is a parking reservation service that lets you find and reserve hourly, monthly, airport, and event parking at thousands of lots and garages across North America. Why do some spots ask me for my license plate number? This Clears both data and cache. To apply a promo code, click on Have a promo code? if youre on the website or Apply Promo Code if youre on the app, and type in the promo code youd like to apply. Do you offer monthly parking for motorcycles? Our customer heroes are available 6 a.m.-11 p.m. CT any day of the week and are happy to help! Nope! Date of experience: January 10, 2023 Useful Share MC MC 1 review US 2 days ago Invited Once a reservation has started it cant be canceled or refunded, but if youre having trouble with it, please contact our Customer Heroes for help. On android, goto "Settings" "Apps" or "Manage Apps" tab. Solve all SpotHero app problems, errors, connection issues, installation problems and crashes. Next time you visit a client or rent a car on a business trip, you can use SpotHero to save time parking and easily separate expenses with a business profile. You can always cancel a reservation and receive a full refund up to the minute before your reservation begins. When I try to book I get an error message. 15% Off for Existing Customers. Please make sure to read the description before finalizing your payment. Don't ever let anyone tell you that you've failed in this industry. In the top right-hand corner of the screen, you will see a button that says Edit., Tap on that and then click on Cancel Reservation.. Spot Hero Promo Codes 10% Off Code 10% Off Select Bookings Get code PPY10 Details & terms 15% Off Code Verified 15% Off Airport Parking Reservations Get code 15AIR Details & terms $5 Off Code Verified $5 Off Airport Parking Services Get code H5AIR Details & terms 10% Off Code Verified 1h ago 10% Off Your First Reservation Through App Get code POT10 Receipts aren't flowing into my Concur expense tool, how do I confirm that it's connected? Absolutely! Youll be able to see if this spot would charge an oversize fee before and after purchasing in the details. If you paid to exit the garage, give SpotHero a call at 312-566-7768. Its easy to edit or extend your parking reservation. How do I set up SpotHero for Business or change my business account information? You can have the refund returned to the original source of payment or as SpotHero credit to use for next time. Don't panic, book your parking place beforehand with SpotHero and be tension free. When searching, change the dates/times to the overnight period during which you plan on parking. In the last 30 days, 120 people saved . We can help to answer any questions you may have. Was a full backup done before? You will then set the address of your work and can begin to book spots using your pre-tax benefits card. Please be aware that any time spent parked outside of your reservation is subject to a ticket, tow, or an additional charge (at the drive-up rate) from the parking facility. Never print a parking pass! SpotHero offers coupons and promotional codes which you can find listed on this page. You also can enter the code on the checkout page by pressing Add Promo Code, entering your code and pressing Submit before you book. Is SpotHero liable for vehicle damage or stolen items? No, but dont worry! Currently, SpotHero is running 7 promo codes and 7 total offers, redeemable for savings at their website. 15% Off SpotHero Coupon (7 Promo Codes) January 2023. While SpotHero does not own or operate any of these locations, we do work very closely with the operators we partner with to ensure you have a seamless parking experience every time you park! Sometimes if a reservation is canceled close to when it was purchased, the charges will cancel each other out on your statement altogether. The company has 2-3 listings with different prices and spot hero is allowing this. Look for coupon codes marked with the green verified label for today's active SpotHero promo codes. Drivers can use this app with CarPlay to find, book and pay for off-street parking in over 300 cities across North America without touching a phone. If you can't make it to an event or change your mind, we allow cancellations of single reservations or the entire event package, anytime before the reservation(s) start. ymca summer camp 2022 minnesota; computer in spanish singular; casa de enrique bunbury; how many miles can a tractor trailer last. How do I use a pre-tax parking benefit card within the SpotHero app? SpotHero allows you to save money on convenient parking spots by pre-paying online, or through our mobile app. A few of our operator partners offer a commuter special that is only valid if you enter by a certain time, otherwise, you will be subject to paying extra onsite. Yes! If you still have questions, give us a call at (844)324-7768 or email us at support@spothero.com. On the app, if you press the List View in the bottom left corner, youll be able to see the distance of the spots in miles from your destination. Check the directory to which you are backing the database. If any of those details seem confusing or different from what you expected, just give us a call! Read your Rental ID number when prompted. When logged in, the app will store all of your parking passes. Since garages have limited space, they sometimes charge an extra fee in order to accommodate larger vehicles. Were always happy to help you get your spot listed on SpotHero. ).I worked for 10+ years in the medtech/biotech industries focusing on R&D, machine learning, and computer vision applications. We partner with locations near several major airports nationwide. Each location comes with unique instructions, and some garages use different equipment than others. Our monthly parking specialist can be reached directly at (804) 207-7768. All Rights Reserved. Simply click on the monthly tab on the SpotHero mobile app and monthly parking options will populate when you search. You will be asked if you want the reservation refunded back to the original payment source or as SpotHero credit. If the event does last longer than expected, theres no need to worry about leaving early. We want this to be at the discretion of the customer based on your experience. How do I change the dates/times on my SpotHero reservation? For instance, the parking pass might say You can enter anytime between 7 am 10 am to receive this rate. Unfortunately not. If you see a spot called 24/7 Parking, you get to park whenever you want during that month. If you have an extenuating circumstance, please call our customer heroes. SpotHero lets you reserve parking spaces in advance for special events. Have a commuter benefits card? If you have any trouble or questions feel free to contact our customer hero team for more information. What are some first-time SpotHero user tips and tricks? WageWorks allows up to five (5) parking reservations per 24 hours using your pre-tax card. You can always give us a call to see if we can help! A leading-edge research firm focused on digital transformation. What can cause a F161 fault on the XNX? When you drive to the exit gate, press the call button for assistance and speak with an attendant. You can access your parking pass through the confirmation email we send you upon your purchase. Copy. Currently, this functionality is only available by contacting our Hero team at 844-938-3688. Oversized Vehicles include but are not limited to: SUVs (Ford Explorer | Any Jeep)Minivans (Honda Odyssey). You should receive an email confirmation after booking a spot. This is a great way to try out a new service at a discounted rate. Discount details: Get 15% off (up to $5). Compare prices and locations to find the best spot possible. Yes! With business profiles, you can avoid expense management each month with automated reimbursement through integrations with Concur, Expensify, Certify, or Chrome River. You can also go to SpotHero.com/contact and submit a form. Standard-Size Vehicles include but are not limited to: 2-door cars (Honda Civic)4 door sedans (BMW 7-series). 22 SpotHero coupons now on RetailMeNot. ERROR_FULL_BACKUP 4004 (0xFA4) The backup failed. What types of monthly rates do you offer? The connection should be restored automatically; if the problem persists, contact Outlook for assistance. between the buried and me parallax story; liverpool fc event day staff; buckingham correctional center news; sermon on psalm 91:1 You can cancel a reservation and receive a full refund up to the minute its supposed to begin! Go back to "Settings" "Connections" "Mobile Network" "Network Mode". we find a new SpotHero coupon code every 18 days. As far as reservations go, they are active when you enter after the start time and leave before the end time, otherwise, you are subject to pay the drive-up rate for the extra time. If you are having trouble getting into a garage, you can always take a ticket and get parked. This information can be found in the spot details. We partner with garages throughout the country to provide you with a guaranteed parking reservation at a discounted price. Call their support team at 1-844-324-7768. Another great way to find your perfect spot is to call our customer heroes at 844-292-5257. Dont forget to double-check if a spot is a printout required, to ensure you are redeeming your reservation properly. 50M+.css-alg7gu{line-height:1.5;font-weight:400;font-size:var(--chakra-fontSizes-base);display:block;margin-top:var(--chakra-space-2);letter-spacing:0.125rem;}Cars Parked, SpotHero 2023. Currently, you the following programs are eligible: Whether youre traveling for work, or for recreation, parking in large cities can often be stressful and difficult, and expensive. Now, put your network on 4G e.g. App had not worked for over 2 weeks. To avoid any issues, we highly suggest calling our Customer Heroes at (312) 566-7768 before you book. In exchange, we get to offer the spaces at a discount and pass the savings onto you! Your parking pass may include specific details on how your spot works, so check your parking pass for details. Save up to 40% on public parking when you load your company's commuter benefits into SpotHero and use the app to find parking places all around town. You are only able to enter one work address and must be parked within a 1-mile radius of said office and/or public transit stop. Youll be able to see if this spot would charge an oversize fee before and after purchasing in the details. Mark Lawrence and Larry Kiss founded SpotHero in 2011. Plus, you can automate receipt forwarding by integrating with your expense tool and adding expense memos to make expense reporting faster. When you book with SpotHero, we guarantee you will have a spot to park at the price you paid or your money back. 1) Visit the SpotHero website. Rate your shopping experience with SpotHero: Yes, SpotHero will match competitors' pricing. As long as you have Apple Pay or Android Pay set up on your phone and turned on, those purchase options will automatically show up on the checkout page. We also have an in-house monthly parking specialist who can help you find the perfect spot. Pro tips for using a parking scanner: Click the QR code to display it more prominently. After you reserve your space, youll be redirected to the confirmation screen where you should have the option to Buy this spot again.. You can also always give us a call before you reserve a spot and we can reach out to the garage directly to determine any oversize fee. SpotHero can be found in over 300 major cities in the U.S. and Canada. If you choose to purchase a spot that says recurring monthly on the checkout page, your card will be automatically charged until you cancel. When you refer a friend to SpotHero, you can both get a special $7 coupon code and big savings on your next trip into the city. Reservations cannot be transferred to different locations, as rates vary at different garages and parking lots, and different parking locations may be managed by different companies. We also offer the SpotHero Protection Plan, as its our mission to make parking easy. Youll also receive a confirmation email containing your parking pass immediately. Youre all set! Once you cancel your reservation, you will receive an email immediately to confirm the refund. No need to pay that in the lobby of the garage, but hold on to that ticket for when you exit. Here's a link to. Below is a guide to what types of vehicles are generally considered Oversized, or Specialty Oversize vehicles. As long as you have a SpotHero account, youll receive our marketing emails, including ones that contain promo codes. Interested in earning free parking? If your payment goes through, youll see a confirmation page with a Rental ID number, your confirmation number for the reservation. Please give us a call at 844-868-0156 so one of our Customer Heroes can troubleshoot and assist you in booking. Just like any other time you park, please keep your vehicle locked and do not leave valuables in your car when you have a SpotHero reservation. Most locations are set up with the billing cycle to be on the 1st and the 15th of every month. If you need help searching for these you can give us a call at (312) 566-7768 for suggestions. Available on iOS only. Coupon Codes: 11. I forgot to scan into the garage. Interested in trying SpotHero for yourself? SpotHero Coupon Code: Get $5 Off Your First Park. You also can visit parkopedia.com or parkme.com, which lists the drive-up rates of most garages across the country. Best Discount: 15% Off. Lastly, we never calculate tips into our valet reservations. At this time you are only allowed to use one commuter benefits card through SpotHero. Then select how you would like the funds returned. You also can access your parking pass straight from the confirmation email we send you upon your purchase. On the payment screen, tap "Personal Profile" to switch to your business profile, Go to My Account at the top of the page. 3) Hit "confirm" and you're good to go! SpotHero is able to offer discounts on the drive-up rates at most of the locations we partner with, sometimes up to 50% off, and generally around 20-30% off. Whatever you need to do, SpotHero is here for you! Please note If you have already made a reservation, please have either the Rental ID number (located in the confirmation email) or the email address you used to book handy to help us quickly locate your information. Will I be towed? How do I know if my payment went through? A service fee is added to each transaction on a per-reservation basis. Otherwise, we do not. Yes! You also can extend your reservation once it has started as long as the reservation is still in session and inventory is available! So theres no need to skip that after-dinner coffee. The space is still in your control! SpotHero allows you to save money on convenient parking spots by pre-paying online, or through our mobile app. We offer spots with a wide variety of amenities. Can I extend an Event Package reservation? How do I know if I am in the correct spot? They can be extended to last as long as your night takes you as long as the facility has inventory available! What expense providers integrate with the SpotHero app? To find the total price depending on your length of stay, adjust the reservation times and search for your destination. Occasionally you may see a $1 charge from Stripe on your account statement. For more information, refer to ourTerms of Use. Create a business profile to separate business and personal parking expenses, then automatically send receipts to Concur, Expensify, Certify or Chrome River. Unfortunately, you are only able to make purchases using your pre-tax benefits card when using the SpotHero app. You can also find the parking pass in My Reservations on the website and in the mobile app. Connect to the applicable expense reporting tool, Select the spot you want and tap "Book Now", On the payment screen, tap "Personal Profile" to switch to the business profile, Select the expense tool that you use at work. When booking a location that is monitored by license plate number, you are required to input this information at checkout, or on your parking pass, before you arrive to avoid being ticketed or towed. Some locations will also require your phone number, depending on their redemption instructions. To do so: Generally, yes! Learn More SpotHero for Business Park for work without the work. You can also find sales and other promotions for SpotHero here as well. The number is: 844-938-3688. Large oversized vehicles include but are not limited to, cargo vans, passenger vans, large trucks, rental moving trucks of any size. We partner with different facilities nationwide to provide you with tons of parking options and premium rates. .css-1bbln48{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-appearance:none;-moz-appearance:none;-ms-appearance:none;appearance:none;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;position:relative;white-space:nowrap;vertical-align:baseline;outline:2px solid transparent;outline-offset:2px;width:auto;line-height:1;border-radius:unset;font-weight:var(--chakra-fontWeights-normal);transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-normal);-webkit-padding-start:var(--chakra-space-8);padding-inline-start:var(--chakra-space-8);-webkit-padding-end:var(--chakra-space-8);padding-inline-end:var(--chakra-space-8);padding-top:var(--chakra-space-3);padding-bottom:var(--chakra-space-3);font-size:inherit;font-family:var(--chakra-fonts-body);border-width:none;border-style:solid;text-transform:capitalize;-webkit-transition:all 0.2s cubic-bezier(0.25, 0.46, 0.45, 0.94);transition:all 0.2s cubic-bezier(0.25, 0.46, 0.45, 0.94);background:none;color:inherit;height:unset;margin:unset;min-width:unset;padding:0px;padding-left:var(--chakra-space-2);}.css-1bbln48:focus,.css-1bbln48[data-focus]{box-shadow:var(--chakra-shadows-outline);}.css-1bbln48[disabled],.css-1bbln48[aria-disabled=true],.css-1bbln48[data-disabled]{opacity:1;cursor:not-allowed;box-shadow:var(--chakra-shadows-none);background:none;border-color:var(--chakra-colors-gray-medium);color:var(--chakra-colors-gray-dark);}.css-1bbln48:hover,.css-1bbln48[data-hover]{color:var(--chakra-colors-primary-600);}.css-1bbln48:hover[disabled],.css-1bbln48[data-hover][disabled],.css-1bbln48:hover[aria-disabled=true],.css-1bbln48[data-hover][aria-disabled=true],.css-1bbln48:hover[data-disabled],.css-1bbln48[data-hover][data-disabled]{background:initial;color:var(--chakra-colors-gray-dark);}.css-1bbln48 svg{display:block;}Cookie Preference Center. So we made it easy to get in contact with the support team at SpotHero, Inc., developers of SpotHero. Select your Commuter Benefits Card at checkout. As always, if you have any questions about the redemption process, you can give us a call for clarification. If theyre not there, its likely that youre not logged in to the account that purchased the spot, or a spot wasnt purchased. If for some reason the reservation is still pending within 7 days of the event, we will cancel it and refund you the cost. All garages that allow overnight parking will show up and you can book right from our website or app. Get in touch with our customer heroes and theyll cancel it for you right away. Generally, tailgating is not permitted in locations we partner with unless tailgating is specifically mentioned as an amenity available at the facility. If you use a different expense tool, you can schedule automatic spend summaries for easy reporting. Bring up your SpotHero parking pass on your phone. Can I make a change to my parking pass after I purchase it? Then, simply enter the license plate number. Get 15% Off First $5+ Parking Using SpotHero Coupon Code Opens SpotHero site in a new tab. If you pulled a ticket when you entered the garage, you may be asked to read the number on the ticket as well. Thanks! We classify our charges as recurring to make the payment processing easier and faster that way, the payment goes through quickly so you can be on your way! Yes! SpotHero Promo Code for New Users SpotHero offers first-time users a promo code to get 10% off your first reservation. If you would like to update or cancel a reservation, you are able to do so in the SpotHero app. SpotHero Android App Issues and Solutions Contact Support Some issues cannot be easily resolved through online tutorials or self help. This parking enables customers to use up to $255/month in pre-tax dollars to park near their office or public transit stop that takes them to the office. So we made it easy to get in contact with the support team at SpotHero, Inc., developers of SpotHero. The coupons you see at the top of this page will always show the best SpotHero discount codes first. How do I list my parking spot on SpotHero? You can cancel your reservation until the last minute that it begins and still get a full refund. If you select to purchase a spot that says non-recurring monthly on the checkout page, you are only paying for the initial month of parking payable through SpotHero. Can I update or refund a reservation made using my pre-tax card? For example, if you see a spot called Monday Friday: 6 am 7 pm, you may only park your vehicle inside the garage during those times. You will be able to tell if there is a contract for a location if you see something called Contract Required. Yes! SpotHero reservations are made to work for your life. Get 10% off your first reservation when you download the SpotHero parking app and use it to find affordable, easy parking options at . Enter the address, landmark, cross streets, or neighborhood youre looking to park near in our app or on the website, and press search. Available locations in close proximity to where youre going will populate on the search page! Pending reservations will not show on the mobile app. In the app menu, go to Settings Calendar Sync, Choose the calendars you want to sync to SpotHero, On the search screen, swipe up to see your events and tap an event to book parking, Make sure you are not entering or exiting the garage outside your SpotHero reservation hours, The mobile device should be at a 75-degree angle, facing upwards (vs 90-degree), Make sure the QR code is not getting cut off because of auto-rotation of the screen. Are SpotHero parking reservations guaranteed? We do not prorate monthly parking at our locations. Its designed with special features to help drivers easily get from A to B and for employers to manage parking spend at scale. To find this code, just go to the website now. SpotHero is a parking reservation service. If it does not appear, check your spam folder. SpotHero is a parking reservation service that lets you find and reserve hourly, monthly, airport, and event parking at thousands of lots and garages across North America. $10 OFF. Your reservations should always show up in the Reservations section of the app after you purchase. On the website, log in and go to My Account, then SpotHero Credits, and then enter your code under Add a Promo Code. You also can enter the code on the checkout page by pressing Have a Promo Code? entering your code and pressing Apply before you book. Getting late for the party? Go ahead and browse our site to check out the different options, but please pay close attention to the times listed so youll know exactly when you can park. All calls to SpotHero's API must be authenticated using an access token with the correct scope obtained using an appropriate OAuth 2.0 grant flow. The IRS allows $255 / month in pre-tax parking to be used, which resets each month. To confirm your email address: Concur, Chrome River, Expensify, and Certify. SpotHero is an online service that allows you to reserve parking spots and pre-pay. Our customer heroes will work with you to rebook your parking at the closest available nearby facility at no extra charge or offer you credit or a full refund. We operate in 300+ major cities in the US and Canada, and we've helped park 40 million cars since 2011. https://www.bbb.org/chicago/business-reviews/parking-facilities/spothero-in-chicago-il-88576696, We dont have any more inventory available, We dont offer parking at the location during the times you have selected, On the website, youll be able to make changes from there. Select the issue you are having below and provide feedback to SpotHero. Going forward your bill will be for just one month if this is the case. On android, goto "Settings" click SpotHero app. Theres no additional cost and no obligation to purchase the recommended spots, so go ahead and try it out in the app! We dont support oversize fees for Event Packages. Turn up the brightness of your screen. Pre-tax cards are intended strictly for use near a work or public transit stop on the way to work. They can view it in any normal mobile phone browser. You can shorten your reservation to the present time as long as your reservation is still in session. We understand the need for flexibility in your life, and SpotHero is here to offer flexibility in your parking. Depending on your bank or credit card company, a refund can take 5 to 7 business days to post on the account. curl-sv-X . We definitely offer overnight parking. Today's biggest SpotHero.com Promo Code is for $10 off. Sorry, not yet. You can regularly find SpotHero promo codes for your first parking reservation. Park smarter with the SpotHero iPhone app. You can learn more about canceling your SpotHero reservation here. When our parking passes are sold through a third-party site, we no longer have the drivers contact information, which can cause a lot of issues. Tap on the reservation you want to cancel. Most of our locations do not require printed reservations, and any reservation made through our app will allow for mobile redemption. Note:Almost all New York City garages charge an extra fee for oversized vehicles. Twitch: https://www.twitch.tv/gigobitesTwitter: https://twitter.com/GigoLPInstagram: https://www.instagram.com/gigo_lp/Merch: https://merch.streamelements.co. You can purchase through SpotHero as a guest each time. Click on "my account" at the top of the page and then "reservations." 2) Find the reservation you wish to cancel under "current reservations," then select "cancel" on the right side of your current reservation. Can I change my license plate and/or vehicle information on Event Package reservations? For instance, the parking pass might say You can enter anytime between 7 am 10 am to receive this rate. Our heroes would be more than happy to help out right away! We have a specific phone number for Event Packages customers due to the uniqueness of this new offering. Tap on the three blue bars in the left-hand corner (next to the search bar). Some locations may require a fee for your access card or transponder, however, that will all be detailed in the description of the location before you purchase. While we do not specialize in oversize vehicle parking, we do have some spots that can park larger trucks and vans. 10% Off Offer at Spot Hero From SpotHero,Claim a fantastic discount on your orders at SpotHero when you use this discount code and promo code at checkout.Move to save extra money by redeeming this voucher code at spothero.com. How do I adjust the times when searching? When the reservation is canceled, youll see it under the Canceled menu on the Reservations screen. We get it. If you need help, feel free to give the heroes a call at 312-566-7768 so we can walk you through it! If you have not receivedyour parking pass please give us a call at 312-566-7768 and well make sure you get it to the correct email address! Clicking those will show which amenity each spot provides. You can see the distance in miles from your destination on the app if you select the list view instead of the map view. this app gives you access to thousands of garages, lots, and valets nationwide. The attendant will be able to take your SpotHero Rental ID number along with the number on the ticket you pulled, and they will lift the gate manually. If its the same price to park for a longer amount of time than you requested, the website and app will automatically extend your reservation to fulfill the maximum amount of time at that particular rate. If you need to change the start time of the reservation, you can do so on the app or website before the reservation begins. Why isn't my normal spot showing up in the app? You can filter spots for whichever amenity you need. To change the times or dates on the website or app, simply click on the time or date you want to change, and a drop-down menu will appear. Because SpotHero does not own or manage the garages we partner with, SpotHero is not responsible for theft, damage to your vehicle, or personal property. ), Yes! Then head to SpotHero's website at. If something didnt go according to plan please reach out to us as soon as possible and well take care of it. On the app, click on the reservation you want to change and press Edit.. For example, if your reservation goes from 8 am to 8 pm, you can enter any time after 8 am, and must leave anytime before 8 pm. Prices and specials in the SpotHero marketplace are set by our operator partners. SpotHero partners with all kinds of different facilities, including self-park and valet locations! Download the SpotHero app to book parking faster & easier. How do I reserve a spot on my business profile? You can update your email, password, license plate, vehicle, favorite spots, and payment information through your account settings!Website: Find more information about SpotHero for Business athttps://spothero.com/business/. We work with owners and operators to help sell unused inventory, as well as point parkers toward spots they might not know about. Then confirm "Reset Network Settings". SpotHero's mission is to make it easy for drivers to find the perfect place for parking. All well need from you when you book is an email address, so we can send your parking pass to you, and your credit card information so that you can purchase the spot. ERROR_REC_NON_EXISTENT 4005 (0xFA5) The name does not exist in the WINS database. In the meantime, you can view pending reservations on the SpotHero website or through the links in the email confirmation for your event package purchase. What if I'm purchasing a spot for an event and the event runs late? How can I automate receipt forwarding to my expense tool? Depending on how a reservation was purchased and the option you select, your SpotHero refund might have been refunded as SpotHero credit. Note: This is our standard cancellation policy, but in some cases, exceptions may apply. You will need to pay onsite for facilities that charge oversize fees. You can easily change the license plate on your parking pass! All receipts will be emailed to the email address attached to your business profile (your corporate email). Never print a parking pass! Though there is some variation between garages, based on guidance from our operator partners, SpotHero typically defines oversized vehicles as any vehicle 65 to 75 tall and over 181 long, or any vehicle taller than 75 regardless of length. You also can always give us a call before you reserve a spot and we can reach out to the garage directly to determine any oversize fees. Learn More Commuter Benefits Take advantage of extra savings, just by parking near work. You can find more information by reading our Terms & Conditions on the app or website. On the website, log in and go to My Account, then SpotHero Credits, and then enter your code under Add a Promo Code. You also can enter the code on the checkout page by pressing Have a Promo Code? entering your code and pressing Apply before you book. From the home screen, tap Reservations in the bottom menu to see your upcoming reservations. What are the "additional fees" charged for airport parking? What Does ASTM F2413-18 Mean? Sunny Gurm, Sr. Engineering Manager, SpotHero IQ; Bio: I was born in India, and immigrated with my family to the US and eventually Canada where I did a majority of my education (highlight: doing an internship abroad in Karlsruhe, Germany! Why isn't my reservation showing up in my app? Yes. If the event runs long (for example, overtime or extra innings) all facilities that offer Event Packages will let you out with no extra charge as long as you leave right after the event has ended. If you would like to report an issue please reach out to our Hero team either by phone (312) 566-7768, or email support@spothero.com for a prompt resolution. You can apply a promo code before you book on both the app and website. If you do not feel comfortable, please feel free to give us a call at (312) 566-7768. If youre still in the garage, see if any on-site attendants are available to assist you, or press the call button at the exit kiosk to get connected to a garage attendant. SpotHero issues coupon codes a little less frequently than other websites. A pre-tax card is an IRS-approved benefits commuter card that allows customers to use up to $255/month of pre-tax dollars on parking near their work or a transit stop on their way to work. Similar to how a hotel reservation works, you can enter at any time after the start time listed on your SpotHero reservation, and you can depart at any time prior to the end time listed on your reservation. Check out our profile here: https://www.bbb.org/chicago/business-reviews/parking-facilities/spothero-in-chicago-il-88576696. Will my card get charged automatically each month? I didn't receive / can't find my parking pass. Can I use my pre-tax parking benefit card for monthly parking? 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Credit card company, a refund can take 5 to 7 business days to post on checkout. If the problem persists, contact Outlook for assistance and speak with an attendant details seem or. Rates of most garages across North America your upcoming reservations per-reservation basis this blog and receive notifications new! You entered the garage, give us a call at ( 312 ) 566-7768 before you book would an! Spothero.Com promo code fault on the ticket as well: click the QR code to display it prominently... The IRS allows $ 255 / month in pre-tax parking benefit card within the SpotHero marketplace are set our! Cases, exceptions may apply offers, redeemable for savings at their website information! Only allowed to use for next time the original payment source or as SpotHero credit to use for next.... Solutions contact support some issues can not be easily resolved through online tutorials or self help may.... Designed with special features to help you get your spot works, so go ahead try... 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